❓ Frequently Asked Questions
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you are in a hurry, please inform us by email or telephone, and we will give priority to your inquiry.
Why should you choose us?
The best quality and reputation are our main concerns. We provide a 3-year replacement warranty for whole machine products. All memory units use original brand chips and undergo strict testing. We accept multiple payment methods including T/T, credit cards, and Alipay to ensure security.
What is the minimum order quantity (MOQ) for OEM orders?
Different products have different MOQs. Please share your requirements with us, and we will do our best to accommodate your needs. Small orders are also welcome.
How do you justify your pricing compared to local markets?
We specialize in this industry for years and prioritize quality for long-term business. While products may look similar externally, internal components and build quality vary, leading to different price levels. We ensure the best value for the specific quality level provided.
What is the lead time for shipping?
Most standard configurations are in stock and can be shipped within 3-5 business days. For customized OEM orders, the lead time depends on the specific configuration and quantity.
Do you provide technical support after purchase?
Yes, we provide comprehensive technical support. Our team of engineers can assist with hardware configuration, installation guidance, and troubleshooting to ensure your systems run smoothly.