Q1: When can I get the quotation?
A1: We usually quote within 24 hours after receiving your inquiry. If you require urgent assistance, please contact us directly so we can prioritize your request.
Q2: Why choose us?
A2: Superior quality and solid reputation are our main concerns. We provide:
- A 3-year replacement warranty on our complete machine products, backed by a robust supply chain to handle any after-sales needs.
- All memories feature original brand chips, subjected to rigorous testing before dispatch.
- Verification through SGS annual audits and financial inspections.
- Multiple secure payment options, including T/T and credit card transactions to protect your business.
Q3: What is the minimum order quantity (MOQ) for OEM orders?
A3: Different products have different MOQs. Please share your detailed requirements with us, and we will do our best to accommodate your needs. Small trial orders are also welcome.
Q4: How does your pricing compare to the local market?
A4: With years of specialization in this industry, we prioritize internal component quality and reliability to ensure long-term business performance. While products may look identical externally, differences in internal quality levels account for price variations.
Q5: Which shipping methods are supported and what are the delivery times?
A5: We support multiple shipping methods including express options like DHL (3-5 workdays), UPS (5-8 workdays), FedEx (7-9 workdays), TNT (6-8 workdays), and EMS (7-10 workdays), as well as cost-effective postal services.
Q6: Do you test all items prior to delivery?
A6: Yes, all products and components undergo strict quality control tests before every shipment to ensure that you receive items in optimal working condition.