FAQ
Q
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you need it urgently, please inform us by email or telephone. We will prioritize your inquiry.
Quality and reliability are our primary focus:
- Our hardware products come with a 3-year replacement warranty, supported by a complete supply chain to resolve any technical issues.
- All memory components utilize original brand chips and are strictly tested before dispatch.
- We have passed third-party audits and certifications.
- We accept multiple secure payment methods including Alipay, credit cards, bank card transfers, and T/T to eliminate payment concerns.
Q
What is the minimum order quantity (MOQ) for an OEM order?
Different products have different MOQ requirements. Please share your specific requirements with us, and we will do our best to meet your expectations. Small orders are also welcome.
Q
How does your pricing compare to local market rates?
We specialize in this line of business with a core emphasis on quality components, which ensures long-term stability. While different options may look identical externally, internal components vary in grade and performance. We ensure optimal stability corresponding to every price tier.
Q
What is the standard delivery lead time?
Lead times depend on the specific configuration and quantity of the order. Generally, standard configurations are ready to ship within 3-7 business days, while customized configurations may take 10-15 business days.
Q
Are the products fully tested before shipment?
Yes, every system and component undergoes comprehensive hardware stress testing and diagnostic inspections by our technical team prior to packaging, ensuring you receive fully functional and reliable equipment.
Nexus AI Server
