Q1:
When can I get the quotation?
We usually quote within 24 hours after receiving your inquiry. If you require urgent assistance, please contact us directly, and we will prioritize your inquiry.
Q2:
What warranty and after-sales support do you provide?
Our whole machine products provide a 3-year replacement warranty. We maintain a complete supply chain to deal with after-sales problems efficiently.
Q3:
How do you guarantee the quality of the memory modules?
All memory units utilize original brand chips, and we strictly test each module prior to delivery to ensure reliable performance.
Q4:
What certifications and audits have you passed?
We have successfully passed annual audits by SGS along with required operations and financial inspections.
Q5:
What is the minimum order quantity (MOQ) for OEM orders?
Different products have different MOQs. Please share your requirements, and we will do our best to accommodate them. Small orders are also welcome.
Q6:
How does the product quality justify the price compared to local markets?
We specialize in this field and prioritize high quality to support long-term business. While products may look identical externally, internal components vary, resulting in different quality levels and pricing.
Nexus AI Server
